Privacy Notice | HAZMAT Global Support Services

Who we are

HAZMAT Global Support Services ("we", "us") is the responsible party for personal information collected through this website and in the course of providing dangerous goods and specialised cargo logistics services.

Information we collect

We collect the information you choose to submit, such as your name, email address, phone number, company, cargo category and shipment details. We also collect limited technical information through essential cookies, and through analytics cookies only where you consent.

Purpose of processing

We process personal information to respond to enquiries and quote requests, deliver and administer our services, meet our legal and regulatory obligations (including dangerous goods transport regulations), and improve our website.

Lawful basis

Processing is based on your consent, the performance of a contract or steps towards one, compliance with legal obligations, or our legitimate interests, as permitted by section 11 of POPIA.

Sharing and cross-border transfers

We share information only with our offices, agents, carriers and operational partners where necessary to deliver the requested service. Where information is transferred outside South Africa, we ensure the recipient is subject to adequate protection as required by section 72 of POPIA.

Security and retention

We apply appropriate technical and organisational measures to protect personal information against loss, damage and unauthorised access. Information is kept only as long as needed for its purpose or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal information, object to processing, and withdraw consent at any time. You may also lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za.